한국어

Slot Match Account Deletion

This page explains how to ask Jeeun Soft to delete your account and related data for the mobile game “Slot Match”. You can make the request here without installing the app.

1. How to request deletion

Email us from the Google account email you signed in to the game with.
loverfairy@gmail.com
Use the subject “Slot Match account deletion request”. If you write from a different address, include the Google account email you signed in with.
We will verify your identity, delete your account within 10 days and email you the result.

Email a deletion request

In the game, you can open this page from Settings > Terms & Privacy > Request Account Deletion.

2. Data we delete

Account: Google account ID, email address, display name, profile photo URL, sign-in history and session data
Game progress: stage progress, hero levels and promotions, gear and outfits, game currency (Gold, Gems, Energy) and its use, attendance and quest records, game settings, consent records
PvP: nickname, combat power, rank and points, season records, battle records, victory messages
Ad reward records and the game notification (push) token

A deleted account, its progress and any purchased game currency or items cannot be restored.

3. Data we keep and for how long

Data	Kept for	Reason
Records of paid purchases and item delivery	5 years	Korean Act on Consumer Protection in Electronic Commerce
Consumer complaint and dispute records, the deletion request email	3 years	Korean Act on Consumer Protection in Electronic Commerce, handling support requests
Security records needed to prevent abuse	Up to 1 year	Preventing abuse and handling disputes

Kept data is stored separately from other data and deleted promptly once its period ends. See the Privacy Policy for details.

4. Deleting some data without deleting your account

Email the same address listing the data you want deleted (for example PvP records or victory messages) and we will delete only that data and keep your account. You can withdraw optional consents such as personalized ads and game notifications right away in the game under Settings > Terms & Privacy.